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used free avast but no better Thank you for my earlier assist. I downloaded, installed and did a full scan with Avast Free Download, most current edition. Restarted and once I got to the desktop, all icons were there, the computer froze. I had to restart by removing the battery. Then I tried again and I didn't even get to the desktop, just password input and frozen! Any ideas? It starts in Safe mode no problem. My operating sys is XP. Whatever I picked up came from a Canadian prescription drug site I was trying to get to. Thanks so much. |
when you boot windows normally, after login and no icons appear, see if you can launch the task manager. although no desktop icons appear, press alt+ctrl+delete then click on the task manager. if you have the task manager running, then click on File , New Task, type explorer, click OK. i hope this works :) |
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