SysChat - error message / please help

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error message / please help

This is what I get . can anyone please help . thanks

WinSock Diagnostic
WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to Microsoft Corporation The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to Microsoft Corporation The server name or address could not be resolved
warn HTTP: Error 12007 connecting to Sign In The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

where and when do you get this message?
Are you running a diagnostic program?
Is this displayed in your web browser?

I just got it while I was on a webpage and I dont know what you mean "Are you running a diagnostic program?" No its a box that came up.

Sounds like a DNS error, the URL can't be found and an IP address returned or the IP address returned isn't the correct one. do you use a fixed DNS address or is it dynamicly assigned?

Quote:

Originally Posted by GlenB (Post 5215)

Sounds like a DNS error, the URL can't be found and an IP address returned or the IP address returned isn't the correct one. do you use a fixed DNS address or is it dynamicly assigned?

Thanks I found the problem

I am having this exact problem on my laptop and can't find a solution. Can you help me?