MY SPEC TO START...

AMD anthlon 64 2x dual core 2.4, 4800
Xpertvision 8800gts 320mb
550W psu
M2n-E Sli motherboard
18x CD-DVD Re-Writable
3/4 floppy disc
2x hard drives =380gb
wirlesss ASUS WLAN card / ethernet cable
soundblaster live 5.1
2.5gb of RAM
VISTA ULTIMATE 32BIT

MY PROBLEM...

i have vista ultimate 32bit, and i keep getting the error code when i try and start windows media player, it only started orrucring when i tried to play a movie which i downloaded, this is the code...

http://img520.imageshack.us/img520/7565/errorrv2.jpg

IF U NEED MORE INFORMATION ABOUT MY HARDWARE SOFTWARE ECT PLEASE DONT HESITATE TO ASK THANKS

Hello topps999, did you need a codec to play the movie you downloaded?

If you are not sure, check the file name of the movie it will have something like 'xvid' in the description.

Regards

Martin

hi and yes i think it did, but normally i have no problem playing these types of files.

Hello, first delete the movie scan your system for virus'/spyware then try uninstalling any codecs you have and try Media Player again.

Alternatively uninstall and re-install Media Player, or try one of your system restore points from before you downloaded the movie.

Let me know how you get on.

Regards

Martin

firstly, how do i uninstall the codecs,
then if that doesnt work could you tell me how to uninstall media player/ where to download it again to be reinstalled?

Hello! It depends on what operating system you are using.
Have you still got the video file on your computer?

It's possible the video file that you downloaded installed its' own codec so we will need to find it.

To start with, assuming your using xp, you can right-click on 'My Computer', click the Hardware tab, select 'Device Manager' then scroll down to 'Sound, Video and Game Controllers' and locate your codecs. If you can, post me a list of what you can see.

Alternatively try this link and scroll down to the heading 'Removing a Specific Codec or MCI Device'. How to Install and Remove Codecs and MCI Devices in Windows

If you want to uninstall your media player it might be worth creating a system restore point to be on the safe side.
Start Menu>Programs>Accessories>System Tools>System Restore, follow the instructions to create a new restore point and give it an appropriate name.

To uninstall media player:Start Menu>Control Panel>Add or Remove Programs, find Windows Media Player and remove it.

You can download Windows Media Player from here:

http://www.microsoft.com/windows/windowsmedia/download

Before downloading you may be asked to validate your copy of Windows.

The easier option that you might want to try first would be what I suggested in my previous post, delete the video file and restore your computer to a point before you downloaded the file.

Regards

Martin