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Windows BSOD Problem.Pls HELP!! Hi! Im using Vista Ultimate SP1 right now.Im using a USB modem to connect to Internet.Windows BSOD often appears & my PC gets restart.When shutting down it shows message Dumping Physical Memory To Disk.After restart it shows message "Windows has recovered from an unexpected shutdown".On clicking detail,it shows the following: ----------------------------------------- Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: c5 BCP1: 00000000 BCP2: 00000002 BCP3: 00000001 BCP4: 81B36218 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini091309-01.dmp C:\Users\R@z0r\AppData\Local\Temp\WER-33087-0.sysdata.xml C:\Users\R@z0r\AppData\Local\Temp\WERC80F.tmp.vers ion.txt --------------------------------------------------------------- I have the same problem with Windows XP.This problem is since i am using USB MODEM & installed USB MODEM drivers.If anybody know how to fix this, please refer to me.I'll be grateful to him/her. Thanks in advance. |
Re You have to uninstall the Recentely installed programme or Restore your System First Open your PC in Safe Mode then-Go to Start->Programs-> >accessories->System Tools->System Restore. OR ELSE you have to Reinstall the Operating System. OR For XP (which i'm more familia with) Open System as you did previously, go to the Advanced tab, click the Settings button under Performance, go to the Advanced tab, under Virtual Memory, click Settings and it will bring you to a box where those settings can be changed. In terms of diagnoses, you'll need to do a little sleuthing: First, be sure your antivirus software has the latest definitions and run a virus scan. Second, download, install and run Ad Aware: Ad-Aware by Lavasoft - Antivirus software, free spyware removal, firewall If your system is clear of viruses, open Control Panel, open System, go to the Advanced tab, click Settings under Startup and Recovery, remove the check from "Automatically Restart" under System Failure. This will cause the system to blue screen instead of restarting on errors and the information on the blue screen may give a clue as to the source of the issue. Open Control Panel, open Administrative Tools, open Event Viewer, look for errors corresponding to the crash, double click the error, the information contained within may give a clue as to the source of the problem. If you don't understand the information inside, the third button down in that dialog box will copy the information, you can then paste it into a message and post it here and maybe we can figure out what is going on. Two other items we would need with regard to the error that are on that tab are Source and Event ID. Assuming you have an XP CD and not a recovery CD, place the XP CD in the drive, when the setup screen appears, select "Check System Compatibility," the report it generates may point to problem hardware or software on your system. If you do not have an XP CD, you can download this application known as the Upgrade Advisor from the following site: http://www.microsoft.com/windowsxp/...ing/advisor.asp Note: If you have access to a broadband connection it might be best to download using that as this is a rather large download. Check for the latest drivers for your hardware, especially your graphics card and soundcard and all peripherals connected to your system. Do not use Windows Update for this, go to the device manufacturer's web sites and if you install updated drivers, ignore the message about drivers being unsigned by Microsoft. *Before installing any drivers, be sure you are well backed up and it's probably a good idea to manually create a restore point in System Restore in case you have problems as a result of the driver update and note, System Restore is not a substitute for a backup. Start\All Programs\Accessories\System Tools\System Restore |
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