new cd burner won't read dvd's
 

Hello again,

I seem to have alot of questions. Here goes again. I have installed a new cd reader/writer and supposidly it can read and write CD +/-RW and DVD +/- RW disk. It can't the software(nero) says that it can only read CD +/-RW. It can't write or read a DVD+/-RW. Help. I don't know if I need a better softwar program like Nero v7 or if I installed the writer/reader incorrectly. or perhaps the driver is the wrong one, or perhaps windows need to be reinstalled. I am perplexed with this one.

JOJO:sconfused:

Because the drive can read and write both CD/RW and DVDs you need to tell nero what kind of disc you are making.

When you open Nero Express you should get a drop down where you can choose CD or DVD, like this:
http://images6.theimagehosting.com/Untitled-1.b7e.jpg

Or in Nero Burning ROM you get a menu like this:
http://images6.theimagehosting.com/Untitled-2.279.jpg

Hope that helps!

Let us know how you get on.

dvd burner won't read or burn dvd's
 

Hi again,

I sent the dvd writer back to the company. Thanks.

jojo