Please guys I just discovered all of a sudden that my CD/DVD ROM Drives No longer appears on my computer ''window'' the computer is HP Pavilion.. Please what do I do to correct this issue. Even when I insert a disc, it doesn't still show. Please I need serious help. Thanks a lot in anticipation..

hi kaycee

check in the bios setup that it detects the cd/dvd drive to be connected.

use a bootable cd like a windows installer just to see if you can boot the laptop from the CD drive and not the hard disk.

also check your laptop's function keys. while i dont remember seeing the option to disable/turn off a cd drive from just the laptop function keys, it may be worth double checking

if the suggestions above do not work, try re-attaching the cd drive.

again, remember that any attempt to open the laptop may void the existing warranty. if the machine is still in warranty, its best to send it back for repair.

this a sample screenshot from the HP manual.

1. Remove the battery.
2. Remove the keyboard cover/panel
3. Remove the keyboard
4. Locate the two screws that fasten the cd drive to the motherboard
5. Reattach the cd drive and see if it is now detected in the BIOS and Windows

in case a disc is stuck the drive, eject it by pushing a pin/paper clip in the eject hold of the cd drive



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this is a direct link to the HP Manual
(check the HP website for the specific manual of your HP laptop)

http://h10032.www1.hp.com/ctg/Manual/c00246219.pdf

I've figured out a more straight forward process on how to solve such issues.. it could also work for other issues that are related to that..

You will need to delete the upper and lower filter from registry.
steps:
1. Tap Window key (flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen. Type Regedit in the open field and click OK.
3. Click plus sign (or arrow) next to HKEY_LOCAL_MACHINE
4. Click plus sign (or arrow) next to System
5. Click plus sign (or arrow) next to CurrentControlSet
6. Click plus sign (or arrow) next to Control
7. Click plus sign (or arrow) next to Class
8. In the left hand window pane click {4D36E965-E325-11CE-BFC1-08002BE10318} to select that key
9. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard Confirm with an OK
10. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard Confirm with an OK
11. Click on the "X" in the upper right hand corner of the Registry Editor window to close it

Then.....

12. Open the device manager window Tap (Window key (flag key on the keyboard) and R key on the keyboard, at once) Type in devmgmt.msc
13. Expand DVD/CD-ROM Drives and right click on the device and select uninstall.
14. After uninstalling, plese click on the system icon on the top and select "scan for new hardware changes".

The systm will update and will fix the problem.

you may also try these steps when u experience certain errors in relation to CD/DVD ROMs.

it also fixes those related to modems that appear as CD roms on my computer window.

hope it works for any other person who experiences same issue.

thank you as well for this new solution, i've bookmarked this on my browser

you're wellcome.. yes it worked like a charm.. but I only do not have an idea of what could be the possible cause of such issues..