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Old 05-08-2007, 04:35 PM
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donfordman2000 donfordman2000 is offline
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trouble Mom-in-law needs HELP!


My mother-in-law has a used computer that has windows me....worked fine until she tried to hook up to internet provider (charter cable) then, she says that she got a box saying she must re-load windows, then, comp shuts down...when restarted, only thing showing is the box saying she must re-load windows....she doesn't have any disks with her comp....is comp scrap now or can she get help?



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Old 05-10-2007, 09:40 AM
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You can get an ME start-up disk form here ( assuming you have access to the internet ) Bootdisk.Com - Free Windows Bootdisks, Free DOS boot disk

Start the computer with this disk and attempt a system restore, or fix the master boot record.

When the floppy has finished loading and started your computer you can type HELP. This will give you a list of possible options.

I would suggest trying either SCANREG/RESTORE ( could restore your computer to a point before you installed charter cable) or FIXMBR this will fix your master boot record.



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