Hi I got An Acer Aspire 5315 I run Firefox, but swhenever a website or a download requires internet explorer it opens up IE simultanausley and I have to press my powerbutton to stop it.. If I keep doing that, it will damage my computer and I cant afford a new one right now.. I need it for work...Also I have tried using FileHijacker but I cant save it to log, it tells me if I want to crerate a new log, but it wont save the data to file.. I am using 2.05beta

hi Adds2011

i suggest you run the stable version - HiJackThis 2.0.4
direct download link - http://www.trendmicro.com/ftp/produc...HijackThis.exe

Remember where you save the downloaded .exe file
Run HiJackThis and select the option Do a system scan and save a logfile

Retrieve the log file from the same folder that contains the original HiJackThis exe file


Post the HiJackThis log on this thread.

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Meanwhile, you can try installing Spybot Search and Destroy -- this also a good antispyware/anti malware.

Direct download link - Spybot Search and Destroy
http://www.safer-networking.org/en/spybotsd/index.html

When you are installing Spybot Search and Destroy:
1. Choose to update the its knowledge of the spware database
2. Choose to backup your registry.
3. DO NOT enable Internet Explorer Tea Timer or SDHelper -- these tools are good, but not required.

4. Use Spybot Search and Destroy and start to scan.
If there are detected spyware/antispyware - delete and fix them with SpyBot SD

====================

If Spybot Search and Destroy does not fix the problem, install Malwarebytes

Direct download link to Malwarebytes
http://www.malwarebytes.org/products/malwarebytes_free

The default installation options of Malwarebytes is good. Just finish the installation, update the antispyware/malware knowledge database of Malwarebytes, and then do a full system scan and remove any detected malware.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:13:39 PM, on 6/5/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Users\Adebaibe\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\SoMud\somud.exe
C:\Program Files\Aurora\firefox.exe
C:\Program Files\Aurora\plugin-container.exe
C:\Users\Adebaibe\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

I downloaded the file hack and got the log. But I dont know how to post it..SD sofware found 13 registry issues which it fixed. I need to do a full system scan on malware software next.. Please tell me how to post the filehack log and hopefully I can get things working better....

I also have a problem with my internet connection not starting like 8 min after I log onto my computer. I have a wireless lan, My wifes and Sister in Laws computer setup almost immediatley. I would like help with that if you have the time and knowledge...we are supposed to be getting 20mbs but only running around 10mbs..

Thank you for your time and patience

Please run Hijackthis again in safemode and remove the following entries below:

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: Somoto Toolbar - {c3721e85-f0ac-4b7e-ae4c-3e738011dc9d} - C:\Program Files\somototoolbar\vmntemplateX.dll (file missing)
O2 - BHO: Updater For Simppull Toolbar - {C4B8BAB4-1667-11DF-A242-BA9455D89593} - (no file)
O2 - BHO: (no name) - {E4E6BF2A-1667-11DF-A01F-1F9655D89593} - (no file)
O3 - Toolbar: Somoto Toolbar - {c3721e85-f0ac-4b7e-ae4c-3e738011dc9d} - C:\Program Files\somototoolbar\vmntemplateX.dll (file missing)
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O4 - HKCU\..\Run: [SoMud] "C:\Program Files\SoMud\somud.exe" /bg

__________________

SysChat Free computer tech support

I ran another scan after using combofix..I want to make sure I know which setting to put it under..Quick/reply or the other.....

Here is my full logfile.. I need to know what I can keep and what to get rid of, I see that I have 2 apoint2k files, which one to delete and how.. I use somud so I dont want to touch that file.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:35:24 PM, on 6/7/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\RtHDVCpl.exe
C:\Users\Adebaibe\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\System32\mobsync.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/nchfilebulldog/{E7D951AA-74C0-4202-A211-E6D898BE244F}
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O8 - Extra context menu item: Download Web &Images with SoMud - C:\Program Files\SoMud\scripts\ie\images-url.html
O8 - Extra context menu item: Download with SoMud - C:\Program Files\SoMud\scripts\ie\link-url.html
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetect...etection32.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://qcare65.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\Windows\System32\eNetHook.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (quickcare) (sprtsvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (quickcare) (tgsrvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 6102 bytes

I think I put it up wrong...sorry I need to work it out step by step..

I wanted to try out something that i saw on the netabout internet explorer..
I went to control panel/internet options/advanced and then hit the reset button and it reset the IE settings...It took a minute and then I opened IE and it didn't show any signs of windows opening simultaniousley..Fingers crossed..

I was using Windows Vista and have an Acer Aspire 5315 laptop...

I still need to know if I need explorer in my start menu and I have 2 Apoint2k programs running on startup etc.