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CD/DVD Hard Drives and Memory

Support and discuss ram, hard drives, usb drives, cd/dvd burners and drives

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Old 08-21-2012, 03:05 AM
grungesabin grungesabin is offline
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Default CD/DVD driver


Hello all,
As my laptop was functioning very slow I wiped it and after that I tried to install Windows 7 but as soon as I select Language, Time, Keyboard and click on Install Now, I get an error message as follow
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

I can't understand what the error is about and I even tried to change bios setting from ide to ahci but didn't find the option.

What could be the solution for this please help.

Regards



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Old 08-21-2012, 01:50 PM
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mhookem mhookem is offline
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Hello!
What laptop?

Thanks

Martin



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Old 08-23-2012, 12:22 AM
grungesabin grungesabin is offline
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Hp Pavilion dv4-1120us entertainment notebook PC



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Old 08-23-2012, 12:30 PM
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mhookem mhookem is offline
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Ok, from what I've found, it looks like you may have the 64 bit version (please confirm). This version of windows 7 doesn't allow installation of unsigned drivers by default.
First, try changing the bios setting to boot from the CD/DVD drive first, as long as it boots from the DVD before attempting it from the hard drive.
If this doesn't work, l would suggest going to the HP site and downloading the driver and placing it onto a USB stick ready for use.

Any other problems, or if this helps resolve the problem, please post back for our members.

Thanks

Martin



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Old 08-23-2012, 08:44 PM
grungesabin grungesabin is offline
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Thank you very much, hope this will solve my problem if not i will definately get back



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