Hi im having trouble uninstalling itunes from the add/remove programs ive noticed there is not an itune icon it has a blank sheet with a turned down corner as an icon ironically the same icon is in my start search area that are shortcut links that also cant be deleted can someone help?

my granddaughter has iTunes on her Compaq laptop with Vista. iTunes has stopped working, displaying message that system has timed out. upon attempting to uninstall iTunes in order to reinstall fresh version get almost to end of install then get error message saying can't access reg key then rolls back and quits.Please help.
gramps

Go through these proceedures again and if they have been done...then skip to the next

- Disconnect the IPod from your computer.
- Double-click on 'My Computer'.
- Double-click on 'Control Panel'.
- Open 'Add or Remove Programs'.
- Select and uninstall 'iTunes'.
- Select and uninstall the 'iPod for Windows' item.

- Select and uninstall the 'Musicmatch iPod Plugin' item.

- Select and uninstall the 'iPod System Software Update' or any other IPod related-items that might be listed.

- Select and uninstall 'Musicmatch Jukebox'.

- Close the 'Add or Remove Programs' control panel.

- Restart your computer.

- Delete the contents of the iPod directory by dragging the files to the Recycle Bin and then emptying the Recycle Bin.

- Navigate to the '\program files\Musicmatch\Musicmatch Jukebox\' folder.

- Delete the files, but not the folder, in the Musicmatch Jukebox folder.

- Reinstall Musicmatch Jukebox from the installation CD that came with your IPod or download the IPod software from Musicmatch.com.

- When finished, reboot your computer.

- When the computer finishes rebooting, connect the IPod to your system.

- Open Musicmatch Jukebox.