Squirrelnmoose... I've already checked steps 1-7 and that was already as you suggested. Internet Explorer level is not set on high. But my apologies, I'm totally a beginner here with this computer stuff... what do you mean by a custom level that won't allow viewing of ActiveX controls?

Lurkswithin... As a beginner, you just blew me away with all that you said. I have no idea where to begin or how to do what you just suggested.

Also, what I'm really not understanding here is that a couple of weeks ago the flashplayer worked for all users. Now only one user. No settings were manually changed, nor were there any new programs installed or downloaded, no new updates on anything either.