I purchased a Vista Home Premium in a box in February. Soon after I purchased the Vista Ultimate upgrade which went into my digital locker. Well, everything was working great until I purchased a new video card which then messed my computer up. I took the video card out, but still had to redo my computer. Well, I reinstalled the box Home Premium.... intending on going to the digital locker and then reinstalling my Ultimate. When I went into my digital locker the Ultimate has no information on it what so ever. I did not realize the key and info about where I purchased would disappear. Please tell me what I can do to get my key back to my Vista Ultimate, I am desperate here and nobody I have spoken to can seem to help.... and am tired after trying to figure this out for the past two days. I mean.... who has the extra $59.00 to even speak to Vista Support... not me!