I did not check with the ISP. I have a regular computer that works just fine, it connects to the net...no problems. Its just my laptop thats messed up. I;m on Long Island, and I use the hardware provided to my from Cablevision.
The Vcom software is not specifically designed to fix internet connection errors, but to fil errors in general.
Its funny, when I search teh web for info on error 12007, I get lots of hits, just no solid answers on how to fix it.