Thank you for responding.....I downloaded the Firefox and went to playhousedisney.com and was not able to view it. It said i needed to update my flash player and again I downloaded it, and still nothing. I checked the other things you mentioned which did not help. In all the research I have done to try and figure out why I am getting this problem, I think it has to do with IE and Adobe flash's new security updates, but when reading into it, I am not understanding all the computer lingo. I can't beleive that there aren't more people with this problem.