Hmm, not too sure about your setup, but whenever i install the linksys program and it does it's first scan i am prompted to disable windows wireless and continue with linksys. Try disabling the software you were given and see if you can find it with windows itself, even if you can't connect it should show up under the access point list. then switch to your proper software and see if that works.
If you are able to find the access point then the problem becomes one of IPs, WEP keys and identification which are all done automatically or not needed when you are cabled in. I had a big problem once doing this on a computer, it took a couple hours to sort it all out. But usually just doing a refresh will reset things.
Are there other computers connected by cables?
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