Thread: Software compatibility with Vista Ultimate
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Old 05-14-2009, 01:57 AM
bradyplatt bradyplatt is offline
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Default Software compatibility with Vista Ultimate

Hi all,

I have a new computer now, with Windows Vista Ultimate. I work in Real Estate and therefore have a GE Supra Ekey (for opening up homes). The software will not work with my computer for some reason...The Complete error message I receive is the following:

Exception that could not be handled....portdiscover.exe Process id = 0x818(2072) Thread id=0x694 (1684) Error code 0x2 (2) cordbg.exe !a 0x818

I've also received....SyncInfoApp.exe Common Language Runtime Debugging Devices...exception could not be handled....process id = 0xaa0 (2720)
Thread id = 0xd70 (3440)

I tried to google the problem but haven't gotten anywhere with it, probably because I don't know what I'm looking for. I'm kind of a novice still, so any help would be greatly appreciated.

The software installed fully, but syncing my Ekey with my computer doesn't work. Through the installation process similar messages (as above) appeared foreshadowing the current problem.

Thanks guys,

Brady



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