hey lurkswithin
thanks for the advice but am sorry to say it did not help me after pressing f6 and inserting a drives and utilities cd in my laptop i get another error message;setup could not determine the type of one or more mass storage devices installed in your system or you have chosen to manualy specify an adapter.Currently setup will load support for the following mass storage devices;
NONE
to specify additional SCSI adapters,cd-rom drivers or special disk controllers for use with Windows, including these for which you have a device support disk from a mass storage device manufacture,press s
after pricing s this is what i get:setup could not find a floppy drive on your machine to load OEM drivers from floppy disk.

thank you .