Cd Restore

i have a custom c omputer that my grandfather made for me and it is loading up the bios screen but not the windows logo it turns black right before that so when i try to use the restore cd that came with my dell computer to restore i think it frezzes cause it saids seaching for some type of debugger and then it wil just stay there and not move again does anyone know what my problem am i able to use that cd