Quote:
Originally Posted by malmauney  Tried the Norton Removal Tool as suggested - 2003 as 2002 NOT listed. Received message that Norton Cleansweep 2002 or earlier and Norton Utilities 2002 or earlier were on the computer and must be REMOVED BEFORE the 2003 tool could be run etc.
NEITHER are listed in CCleaner nor the Add/Remove location. Both are listed in the program group BUT do not find any UNINSTALL item.
Now what?
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By program group...do you mean start > all programs... or C:\programs..?
when using the add/remove program some programs are sometimes disquized as updates and will be hidden. Open the add/remove program and put a tick in the show updates box at the top and then look for the programs by either norton or symantec names